General Forum

Got an idea about how to make NetCommunity products and services even better? Welcome to the Blackbaud NetCommunity Idea Bank!

Idea Bank allows NetCommunity users to:

• post suggestions
• vote on others’ suggestions
• view what others think of your suggestions
• read Blackbaud’s official response to suggestions!

You can use Idea Bank to post suggestions on product functionality, service offerings, and even support. Help make Blackbaud NetCommunity even better and share your ideas today!

You may wonder why we don’t accept Anonymous suggestions anymore?
User feedback is a critical component of our software development process. Without a user associated with a suggestion, we have no way to dig deeper on requirements to make sure we’re meeting the needs of your organization.

  1. 228 votes

    let email bounces for constituent lists be reflected in RE

    For constituent lists, any email that bounces should be referred back to the RE constituent record as a solicit code and/or the do not email check box

    Status: started

    We're currently working on surfacing more bounce data in BBNC. We are not going to be pushing it to RE, but will make it available for export. Stay tuned for details on what specific data will be available.

    ChrisCl Admin
  2. 186 votes

    Ability to change the order of events in a registration form

    Currently, once you add events to the registration form they're locked in the order that you add them. We have sometimes dozens of events at a time in our form, and when an event gets added to the schedule on a date in the middle of the list, we have to remove every event that occurs after it to ... more

    Status: under review

    Blackbaud is currently reviewing this feature suggestion. We will update this website with any additional information as it becomes available.

    Ryan Frere Admin
  3. 172 votes

    Blog posts should have their own page

    Blog posts should each have their own unique page with comments, etc, so that a person could be directed to a specific post, and not the whole blog

    Status: under review

    Blackbaud is currently reviewing this feature suggestion. We will update this website with any additional information as it becomes available.

  4. 149 votes

    prevent signup if email address already in NetCommunity

    multiple users can signup with the same email address. this results in signup requests from user's that already have BBNC accounts. I'm proposing an option in the editor that allows only one signup per email address. the user would be prompted to have their user info sent to their email if they t... more

    Status: planned

    This functionality is planned for a future release of BBNC.

  5. 145 votes

    Include a 'comments' part in NetCommunity

    much of the content on our website is in the form of news articles. we'd like the ability to put a 'comments' part on any page (or template) no matter the content and allow users to post comments to the page. probably include some management capabilities and report abuse feature.

    Status: planned

    This functionality is planned for a future release of BBNC.

    Ryan Frere Admin
  6. 132 votes

    "Forward to a Friend" link in email

    This is basic viral marketing that other tools like Echomail and Constant Contact support. There is a link at the bottom of the email that says "Forward to a Friend." clicking the link takes you to a webpage on the organization's website and you enter one or more emails you'd like to ... more

    Status: planned

    This functionality is planned for a future release of BBNC.

    Ryan Frere Admin
  7. 117 votes

    Allow organizations to receive Netcommunity emails

    We have emails for several organizations but no contact person. Instead of creating duplicate individual records for each organization, we would like to simply send information to the organization's email address directly.

  8. 112 votes

    create an image gallery rather than a slideshow

    we want to be able to upload images into a gallery, so that users can see the photos and click on them rather than waiting for a slideshow. this is going to be particularlyl helpful after an event where people want to see all the images and select the ones they want to view.

    Status: started

    This functionality is planned for a future release of BBNC.

  9. 108 votes

    Enable discount codes for event reg. and membership purchase

    Constituents often respond to special discount offers when they join or register for events. This is customary on most eCommerce systems but is missing in Net:Community.

    Status: under review

    Blackbaud is currently reviewing this feature suggestion. We will update this website with any additional information as it becomes available.

  10. 105 votes

    create a way to export invalid and bounced emails.

    Status: started

    We're currently working on surfacing more bounce data in BBNC and making it available for export. Stay tuned for details on what specific data will be available.

    ChrisCl Admin
  11. 89 votes

    complimentary event registration

    It's important to have the ability to allow different price points for event registration, including complimentary registration for event. But currently you either display ALL Registration Units prices (which doesn't makes sense) or you'd have to create a seperate event registration page for dif... more

  12. 83 votes

    wordpress connector (external blogging software integration)

    Recreating the vehicle is hardly efficient nor recommended in any scenario - there are plenty of great blogging platforms out there - What would be amazing is to create a native integration with some of the popular platforms - e.g.: Stream top blog posts into a BBNC page, bring in comments, soci... more

    Status: under review

    We agree that this is an interesting idea and are evaluating it.

    ChrisCl Admin
  13. 79 votes

    Modernize membership processing plugin and form

    The membership form and the process module in BBNC plugin is pathetically behind the times compared to Donations, events reg, etc.
    Need to update to be more like donations form: more than one staff can process membership trans in plugin; form needs to support appeal codes; allow to add trans int... more

    Status: planned

    This functionality is planned for a future release of BBNC.

    Ryan Frere Admin
  14. 70 votes

    One-Step Event Registration

    I would like to see BBNC allow the instant registration of a constitutent for an event, even if they've never been on the (BBNC) website before. The event registration should be able to ask all the information you need - AND - allow them to register for an event. No more "Join BBNC" t... more

    Status: under review

    Blackbaud NetCommunity currently allows both anonymous and registered users to use the event registration functionality. In addition, BBNC allows for single and multiple event registrations. Additional registration fields are planned for a future release of BBNC.

  15. 66 votes

    Allow organizations to sign up on NetCommunity

    We have several organizations that have funds at the Foundation and would love it if they could have one login and password for the organization instead of creating an individual record for a contact at the organization.

  16. 60 votes

    auto email responder once constitunet is linked/created

    It would be nice for the system to automatically send out a system message to inform someone who has registered onto the website that they now are fully activated onto the system ie once their BBNC login has been connected to an RE constituent record.

    Status: planned

    This functionality is planned for a future release of BBNC.

  17. 60 votes

    Previewing BBNC Messages

    When we create a new message to go to a large list, we would like to be able to preview that message from within the message editing screen, and test any imbedded links.

  18. 57 votes

    include a sort by Fund ID facility in the plug-in

    As we are creating multiple donation parts and fundraising pages, each needing to be processed in different ways or by different departments, it would be really useful to have some way of sorting the donations transactions by Fund ID. Also, being able to sort by gift amount seems to add no value ... more

  19. 52 votes

    To get an accure registration count, have Raiser's Edge count the # of units not the # registrations

    We have had an event where the individual has gone in and put their name multiple times or they do not know the names of their guests which throws off our register count and makes it impossible for us to use the sold out feature. We need the number of register to be count off the # of Units sold... more

  20. 51 votes

    Credit Card Translation table

    Error codes from processor groups like IATS produce cryptic error codes like "unknown error 42" which in english means "wrong security code". From a donors percpective they don't know what the error code is - there needs to be a translation between processor and BBNC

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